Orders

Yes, you can! Simply call our friendly customer service team on 01429 864112 and we’ll process your order for you. This is ideal if you have questions about products or need help choosing the right size.

If your order hasn’t been dispatched yet, we can amend or cancel it for you. Just reply to your order confirmation email or call our customer service team on 01429864112 as soon as possible to make changes.

Please contact us within 24 hours of delivery so we can put it right. We’ll arrange for a courier collection or reimburse reasonable postage costs (up to £4.50). Once received, we’ll replace the product or issue a full refund, including your original delivery cost, provided the item is unused and complete.

We are sorry about this.  Please check the delivery note as there may be item/s following on with another delivery. Please can you also check your emails (including junk/spam) to see if you've been sent an email about items going out of stock.  If expected delivery window has passed please contact us or reply to your order email.

We accept all major credit and debit cards, PayPal, Amazon Pay, Apple Pay, Google Pay and flexible “Buy Now, Pay Later” options including Klarna and PayPal Credit.

Please can you double check the email that was used to place your order.  For example, you may have used Paypal or Amazon Pay to place the order and the email address may be different to the email you normally use.  Please remember to check your inbox and also your junk/spam folder.  Otherwise please contact us with your name and address and we will resend your order email.

Yes cash or card

Yes, we do! PayPal Credit offers interest-free payments on orders over £99, and Klarna provides options to “Pay in 30 days” or “Pay in 3 monthly instalments” with no interest or late fees.

Absolutely. Our Price Match Promise means if you find the same product cheaper elsewhere, we’ll match the price so you know you’re always getting the best deal.